Privacy Notice

This Privacy Notice describes how we collect, use and safeguard personal information. When we refer to personal information we mean information or an opinion about you, from which your identity is apparent or can be reasonably ascertained.

We are committed to promoting confidence in how your personal information is handled by us. Confidentiality of your personal data is very important to us.

We endeavour to comply with the UK privacy and data protection requirements both as a data controller and as a data processor. The nature of our services means that our role as a data processor will vary according to the service contract details.

For our service contracts, we may undertake data processing work and have detailed below how this may arise. We may also have access to personal information due to the help we may be asked to provide under a contract for service.

When we are the data processor we will:

  • Act on your instructions
  • Take appropriate measures to keep personal data secure

When processing data we undertake to ensure the following:

  • The processing is lawful, fair and transparent
  • Data is processed for a specific contracted purpose
  • The data will be accurate and kept up to date
  • Data is not kept for longer than required
  • The data is kept safe and secure

We do not process data outside of the UK.

All our staff have been trained and are familiar with GDPR and their personal responsibilities. Staff sign up to our GDPR Policy which sets out how we securely handle all data.

We consider ourselves to be a data controller for our training course delegate personal information.

To contact our Data Protection Officer please email dpo@governanceresolutions.com and state 'or write to:

Data Protection Officer
Governance Resolutions
Weatherill House Business Centre
New South Quarter
23 Whitestone Way
Croydon
CR0 4WF

Your Rights

Withdrawing Consent

You can at any time amend the personal information that we hold about you and your contact preferences. For example, you can opt in or out of communications from us such as the weekly updates and newsletters. You can do this by contacting us at info@governanceresolutions.com and marking it Unsubscribe.

Please note that we do not supply your details to third parties for sales and marketing purposes. We will send you our marketing communications only if you have agreed we can do so.

For individuals that opt out of communications, they are automatically removed from our database which allows us to identify users who do not wish to receive marketing communications from us.

Making a Complaint

If you wish to make a complaint relating to data, please contact info@governanceresolutions.com or write to:

Data Protection Officer
Governance Resolutions
Weatherill House Business Centre
New South Quarter
23 Whitestone Way
Croydon
CR0 4WF

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